1. How do I place an order?

These are the basic steps:

  1. Choose your product, add to cart & amend the quantity.
  2. Check order details.
  3. Confirm your shopping cart.
  4. Provide shipping & billing information.
  5. Choose payment options and finalise payment.
  6. You will see the payment transaction status on your screen.
  7. For a successful transaction, we will email you the order confirmation shortly.

2. Free Delivery

Delivery is free within Singapore for any online purchase above S$100. A S$25 delivery fee is chargeable for any online purchase less than S$100. For international and parcel shipping, please kindly contact sales@cairnhill-healthcare.com for more information. Additional charges apply.

3. Delivery and shipping information

Upon receiving your online order, our staff will contact you to schedule the delivery. Your online order will be delivered within 1-3 working days upon contacting you. Should you have any enquiries or doubts, please email us at sales@cairnhill-healthcare.com

4. How do I change my shipping details after my order has been placed?

Please drop us an email at sales@cairnhill-healthcare.com or contact us at +(65) 8668 5357 to inform us of the changes.

5. Warranty

Please refer to Warranty.