Privacy Policy

This privacy policy discloses the privacy practices for www.cairnhill-healthcare.com This privacy policy applies solely to information collected by this website.

Information Collection, Usage, and Sharing

As the sole owner of the information collected on this site, we only have access to information that you voluntarily provided us when you transact on this website, via email or other direct contact from you. We will not sell or rent this information to anyone nor give it out to any 3rd party unless been obliged to legally.

Security

We take precautions to protect your information when you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (for example data of credit card), only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a highly secure environment.

How do we collect

We may collect the personal details you submit on our site, such as name and email, mobile phone number, address, etc. Or other information we communicate by e-mail, telephone, live chat sessions, or alternate electronic or paper communication.

What do we do with the information we gather?

We require this information in order to be able to provide better services to you, including the following reasons:

  1. staff training
  2. internal record keeping.
  3. to improve our services.
  4. personalisation of your shopping experience.
  5. to send you promotional news, changes to our services, and special offers.
  6. analysing and understanding your customer journey and behaviour to improve efficiencies and interaction.
  7. calling you to discuss your delivery and any other services that we would like to offer you.
  8. analysing our website's performance and solving any problems.

Security

We are committed to ensuring that your information is secure. In order to prevent access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

How do we use cookies

Our website uses cookies in order to enhance your shopping and customer service experiences. By using our service, you are aware of and agree to our Terms of Service. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the website.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Age of consent

By using this site, you represent that you are at the age of majority in your country.

Questions

Please contact us if you have any questions about this Privacy Policy or our treatment of your personal information at
enquiry@cairnhill-healthcare.com